US-based SuperOps.ai, a pioneering AI-powered IT management SaaS platform, has raised an impressive $12.4 million in its Series B funding round, propelling its total funding to $29.4 million. Leading the charge in this latest funding endeavor were Addition and March Capital, with the participation of Matrix Partners, a prominent backer of AtomicWork.
The newfound capital injection will bolster SuperOps.ai's mission to further enrich its AI capabilities. Additionally, the company is gearing up to expand its US-based team, fortifying its home base.
In an ambitious stride, SuperOps.ai has also unveiled advanced Network Monitoring capabilities as a seamless part of its integrated platform. This expansion is set to cater to Managed Service Providers (MSPs) by offering Network Monitoring as a service, eliminating the need for another standalone tool in their arsenal.
As Arvind Parthiban, Co-founder and CEO of SuperOps.ai, succinctly puts it: "The IT support landscape has been evolving rapidly and MSPs need to keep up to navigate this fast-changing world. Traditionally, MSPs relied on a mix of tools that resulted in high costs and lack of visibility and efficiency. Now, with SuperOps.ai, they can move from outdated point products to a unified platform that is built specifically with their needs in mind."
Todd Arfman of Addition echoes the enthusiasm surrounding SuperOps.ai, emphasizing the platform's transformative potential for MSP businesses. "SuperOps.ai is revolutionizing how MSPs run and grow their operations and is ushering them into the future," he notes.
Ravi Rajamony, Vice President at March Capital, underscores SuperOps.ai's potential to drive innovation in the underserved MSP market. The company's comprehensive platform, which encompasses PSA, RMM, IT documentation, project management, and network management, places it in a strong position to make a substantial impact.
Adding to their recent growth, SuperOps.ai has appointed industry veteran Juan Fernandez as Channel Chief. Fernandez's extensive experience and past success in the MSP industry, including building a $20 million MSP business in six years, positions him as a valuable leader. His co-authorship of "The MSP Handbook" and membership on the Comptia North American Executive Council further exemplify his expertise.
Founded in 2020 by serial entrepreneurs Arvind Parthiban and Jayakumar Karumbasalam, SuperOps.ai champions a unified platform, bridging the gap between professional services automation (PSA) and remote monitoring management (RMM). Their objective is to simplify the complex IT management processes of MSPs by offering an integrated platform that streamlines fragmented tools. This fusion seamlessly combines remote monitoring and management capabilities with professional services automation functionalities, encompassing service desk, cash flow management, reporting, client management, and more. SuperOps.ai is the next-generation MSP platform designed to empower IT service providers for the future.